Purchase terms

All purchases carried out at http://shop.novaerapublications.com are subject to the general conditions detailed below. Such purchases are regulated by the relevant current legislation.

Payment method
Payment is by credit card. http://shop.novaerapublications.com warrants that transactions carried out on our on-line store are secure, and are executed using the latest secure payment protocols operated by Visa International and MasterCard International. Credit card data are not recorded on any database and are transmitted directly to the Bank’s Web-base Point of Sale (POS) interface.

Prices are stated in euros and include Value Added Tax.

Shipping charges
Prices do not include shipping and/or handling charges, which will be shown before you are asked to confirm the purchase, and vary according to the mailing address for each order. Shipping charges to the Canary Islands, Ceuta, Melilla and areas outside the European Customs Union do not include any levies or charges which might be payable under the relevant country’s customs taxes and tariffs.
Shipping charges are automatically confirmed in real time during the purchase stage so you can view the total amount of your purchase.

Stocks of books are limited and their appearance on the website does not necessarily indicate immediate availability. If the book requested is not in stock, http://shop.novaerapublications.com will contact you to notify you of any delay in delivering your order.

If you wish to receive an invoice for the transaction, please e-mail us your order no. and the details you wish to include in the invoice to ad@il-novaera.com.

Returns policy
Our policy, in accordance with current regulations, is to recognise your right to return any book within 7 days of delivery. No reason for the return is required and any book returned in its original condition (with its original packaging and unused) will be accepted without further explanation. http://shop.novaerapublications.com undertakes to reimburse you within a maximum period of 30 days from receipt of the return. Prior to returning any item, you must tell our customer service department, which will notify you of the method for returning it. Prior notice is essential and we cannot accept returns on a postage due basis where a transport method other than that notified by us has been used. If the reason for the return is that the book is faulty or is not the one ordered, http://shop.novaerapublications.com will pay for the return and replacement costs. If the reason for the return is that you are not otherwise satisfied with the item, we will refund the product value but not our shipping charges or your return costs. Refunds will be made to the same payment instrument used for the purchase.

Privacy and data protection.
For the purposes of the terms of Organic Law 15/1999, of 13 December, regulating the Protection of Personal Data, as well as R.D. 1720/2007 of 21 December approving the regulations implementing O.L. 15/1999, Nova Era Publications informs you that it holds a file of personal data created by Nova Era Publications under its responsibility holding data captured on the website http://shop.novaerapublications.com. The purpose of said file is the management of your contractual relationship with us, as well as to carry out promotional and advertising activities on our own behalf or that of third parties, which may be of interest to you, based on the details provided when completing the purchase form.

Nova Era Publications undertakes when using the data captured in the file to respect your confidentiality and to use them in accordance with the purpose of the file, as well as to fulfill its obligation to maintain them and adopt all safeguards to prevent any unauthorized alteration, loss, treatment or access, as determined in the Secure Procedures Regulations for automated files containing personal data, approved by Royal Decree 994/1999, of 11 July.

We further inform you that our website uses tools that store cookies in order to enhance your browsing experience and manage the contents of your shopping basket. The cookies can only be read by http://shop.novaerapublications.com and by you, and can be deleted if you choose by accessing your browser options.

Applicable law and jurisdiction
Sale and purchase transactions executed through this website are governed by Spanish law and jurisdiction. Users of this website acknowledge that they understand the terms of use herein and accept them voluntarily.